Privacy Policy

1. Who We Are

BenClothing Co., Ltd. (“we,” “us,” or “our”) operates benclothing.com. We are committed to protecting your privacy and complying with applicable data protection laws, including the GDPR (for EU visitors) and CCPA (for California visitors).

2. Information We Collect

• Contact Information: Name, email, phone number, shipping/billing address.
• Order Information: Products purchased, payment details (processed securely by third-party providers—we do not store full credit card numbers).
• Technical Data: IP address, browser type, device information, cookies.
• Communication: Emails, WhatsApp messages, and inquiries submitted through our contact form.

3. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your order, shipping, and customer service inquiries.
• To improve our website, products, and services.
• To send promotional emails (only with your consent; you may opt out anytime).

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.

5. Data Sharing

We do not sell your personal data. We share data only with:

• Payment processors (PayPal, and Alibaba Trade Assurance for wholesale orders).
• Shipping carriers (DHL, FedEx, UPS) to deliver your orders.
• Website hosting and analytics providers (under strict confidentiality agreements).

6. Your Rights (GDPR & CCPA)

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Opt-out: Opt out of marketing communications at any time.

To exercise these rights, email us at info@benclothing.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (typically 5–7 years for tax and accounting purposes).

8. Security

We implement industry-standard security measures, including SSL encryption, to protect your data. However, no online transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

Email: info@benclothing.com | Address: 2/F K4K5 NO.66 HuaBao Rd, Huashan, Lingxiu Town, Shishi City, Fujian Province, China